At SmartKeeper, we strive to process and ship orders as quickly as possible.
Order Processing
Most orders are processed and shipped the same business day when placed before our daily cutoff time.
While we make every effort to ship orders promptly, same-day shipping is not guaranteed.
Orders placed after cutoff, on weekends, or holidays will be processed the next business day.
Shipping Methods & Delivery Times
We offer a variety of shipping options at checkout.
Delivery dates are estimates and may vary due to carrier delays or other factors outside our control.
Shipping Charges
Shipping costs are calculated at checkout based on the order size, weight, and destination.
Any additional charges (such as expedited shipping) will be clearly displayed before completing your purchase.
Order Tracking
Once your order ships, you will receive a tracking number via email.
Customers are responsible for monitoring delivery and ensuring a secure delivery location.
Address Accuracy
Please ensure your shipping address is accurate at checkout.
SmartKeeper is not responsible for delays or losses due to incorrect or incomplete addresses.
Lost or Damaged Shipments
If your order arrives damaged or is lost in transit, please contact us promptly.
We will work with the carrier to assist in resolving the issue. Claims may require documentation such as photos.
We are not responsible for packages once marked as delivered.
Contact Information
SmartKeeper
225 W Sealy St
Alvin, TX 77511
Phone: (888) 865-4639
